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Last updated 18 October 2026

Cancellation & refund policy

Template for review: please check these terms with your CA or lawyer before going live.

All fees paid to IndMinds are non-refundable. This covers every programme, workshop, monthly subscription and client project. Please read the programme details, dates and requirements carefully before you pay.

1. Programmes and workshops (one-time fees)

  • Once payment is made, the fee is not refunded, whether or not you attend the sessions.
  • You cannot cancel a registration for a refund, and missed sessions are not refunded. Recordings, where offered, remain available in your student area.
  • A registration is for the person named at signup and cannot be resold.

2. If we cancel a batch

  • If IndMinds cancels a batch before it starts, we may, at our discretion, offer to transfer your registration to a later batch of the same programme.
  • Transfers are offered only when the batch is cancelled by us. They are not available if you choose not to attend or miss sessions.
  • If we reschedule individual sessions, the new date will be emailed to you and shown in your student area; the fee remains non-refundable.

3. Monthly subscriptions (e.g. Computers & AI Literacy for school children)

  • Subscriptions renew automatically each month through Razorpay until cancelled.
  • You can cancel at any time before the next billing date by writing to vj.allam@gmail.com. Cancellation stops future charges; access continues until the end of the month already paid.
  • Monthly fees already charged are non-refundable, including partly used months.

4. Client projects

  • Advances and milestone payments for studio setups, monthly plans and custom AI projects are non-refundable.
  • Projects are invoiced by milestone, so you pay only for the stage being worked on. If a project is stopped, no further invoices are raised for work not yet started.

5. Payment errors

If you are charged twice for the same order because of a technical or bank error, write to us with both payment references and we'll reverse the duplicate charge through Razorpay. This is the only case in which money is returned.

6. Contact

Email vj.allam@gmail.com with your payment reference for any question about a payment.

7. Delivery

All programmes are delivered online (Zoom / Google Meet). Joining details are emailed after payment and shown in your student area. No physical goods are shipped.